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At Www.A2ZTrade.in, we are exceptionally proud of our commitment to safeguard your privacy. We expect you to have faith in us. Our endeavour is to try hard to earn your confidence so that you can enthusiastically use our services and counsel us to friends and family.
Www.A2ZTrade.in will not disclose, circulate, sell or rent your personal details, facts & data to third parties for their marketing purposes without your perspicuous approval. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our premier precedence.
When you use our Site, we accumulate and store your personal information. Our foremost aim in doing so is to provide a secure, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site. You may provide us with a www.A2ZTrade.in registered ID.
We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and scrutinize on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
If you choose to bid, buy or sell on the Site, we collect information about your bidding, buying and selling behaviour. We also collect other users' comments about you in our feedback area.
If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as a billing address, a credit/ debit card number and a credit/ debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
If you register for the Site on another web site or use a web site providing a service for www.A2ZTrade.in or a web site that helps facilitates your activity on the Site, that web site may provide personal information about you and your transactions back to us.
We use your personal details, facts or data to facilitate the services you request. We use your personal details, facts or data in the file we sustain about you, and other information we obtain from your current and past activities on the Site to resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and update; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
If you choose to list an item for sale on the Site or open a credit account, or otherwise provide us with your financial information, we use your address and billing information to bill you and provide associated support.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Our Disclosure of your information
We may also use your details, facts or data to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions. The following are examples of some categories of persons to whom we would share your information with from time-to-time.
II. www.a2ztrade.in may also aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.
I. When a user expresses an interest in a classified advertisement, the user who has listed the advertisement will be provided the contact information of the interested user as provided in the interested user's registration form.
Items and Services offered on the Site by third parties
Internal Service Providers
Other Corporate Entities.
We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, User ID history, fraud complaints, and listing history without a warrant. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal details, facts or data to law enforcement or other government officials without a writ, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property rights owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Your use of other users' information
In order to facilitate interaction among all www.A2ZTrade.in members (buyers, sellers, services providers such as payment gateway and 3PLs, Further, as a seller you will be sent via email the www.A2ZTrade.in registered user ID email address and other information, and as a winning buyer you will be sent via email the www.A2ZTrade.in registered user ID email address and other information of the seller. By entering into our User Agreement, you agree that, with respect to other user's personally identifiable information that you obtain through the Site or through a www.A2ZTrade.in related communication or www.A2ZTrade.in facilitated transaction, www.A2ZTrade.in hereby grants to you a license to use such information only for www.A2ZTrade.in related communications that are not unsolicited commercial messages using co-branded services offered through www.A2ZTrade.in (e.g. insurance, shipping and fraud complaints) and any other purpose that such user expressly opts into after adequate disclosure of the purpose(s). In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them.
In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure. Www.A2ZTrade.in and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a www.A2ZTrade.in user-even a user who has purchased an item from you-to your mail list (email or physical mail) without their express consent after adequate disclosure.
Sms Verification promotions, alert & marketing.
· The user will be solely responsible for putting the mobile number information for registering on new user, for which he/she will be sent verification code, which he/she needs to put on our website portal to confirm the registration process. As the user is using our service we would not check or confirm the mobile numbers as we would not be responsible for any customer complain. If he/she feels he/she should not get any SMS verification/promotion/alert/marketing message than he/she should not have used our website.
· We highly condemned, if someone puts other mobile number for which unknown customer will be sent SMS. We would not be responsible for any such act and we solely condemned the action and ask users not to engage in such malfunction.
· The SMS will be sent to you for account verification, promotions, order status delivery status, alerts & marketing.
· The user cannot complain against us for sending SMS, user have asked for our services and we are providing SMS authentication & promotion based on our company Marketing & Security Policy. If anyone has problem he/she should not use our website.
· The user will be sent promotion SMS, E-mail, voice calls once they are registered with us and the customer agrees to receive any promotion strategy if he/she does not agree he/she should not register with us. We will not be responsible for any customer complain.
· Customers using our services are asked to read all the Terms & Conditions, our policies, as we would not be responsible for any of the customers complain regarding SMS, E-mail etc. They will be fully responsible for their act and they cannot complain us. By using our website and our services the user fully accepts our Terms & Conditions.
What about children's privacy?
Children are not eligible to use our Site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Site, the sale or purchase of which to/by minors is strictly prohibited
Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on www.A2ZTrade.in, your www.A2ZTrade.in registered user ID and Password are required in order to access your profile information.
When you place orders or access your account information, we offer the use of a secure server. The Secure Server Software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.
Name and address of the entity collecting and retaining Your Information shall be the contracting entity stated in the Www.A2ZTrade.in User Agreement
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
· Mr. Hitendra Patel,
· A2Z Trade.
· Ahmedabad-380061, Gujarat
· Phone: 0091-9978834332
· Mail: GO@a2ztrade.in